HELP: If you need any help or assistance in relation to the use of our Site, please contact [email protected] and we will do our best to get back to you promptly.
INFORMATION WE MAY COLLECT FROM YOU: We may collect and process the following Information about you:
IP ADDRESSES, COOKIES AND ANALYTICS: Our servers may collect your Information including data about your computer or device, including where available your IP address, operating system and browser type, to assist us in the provision of the Site, for system administration and to report aggregate anonymised information to our associates and third party contractors.
For the same reason, we may obtain your Information about Site usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Site and to deliver a better and more personalised service. They enable us
We may also collect or allow third parties to collect information about how you use and interact with our Site. For example, we may use Google Analytics or similar services.
HOW WE USE YOUR INFORMATION: We use your Information in the following ways:
LEGAL BASIS OF PROCESSING: We shall only be entitled to process your Information as above to the extent that at least one of the following applies:
Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests of your fundamental rights and freedoms which require protection of personal data. Our legitimate interests may include:
RETENTION OF YOUR INFORMATION: We will endeavour not keep your Information for longer than necessary in order to facilitate your use of our Site. If you wish to delete your Pro Plan subscription, we will delete the content we hold in relation to you on request, except that some prior content may remain in backup or cached copies for a reasonable time (but we will not make it available again to third parties). In addition, content that you have submitted to our third party contractors may still be in use and so there may be some ongoing use of your Information. We may also retain certain information to prevent identity theft, legal disputes and misconduct, even if deletion has been requested.
THIRD PARTY CONTRACTORS: All of your Information that you provide to us is stored on our servers, which may be hosted by third parties. Any payment transactions (if any) will be encrypted and may be processed by third party payment providers.
WHERE WE STORE AND PROCESS YOUR INFORMATION: Your Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by third parties and staff operating outside the EEA who work for us or for one of our suppliers as necessary for operating the Site. If any processing of your Information is to take place outside of the EEA in a third country or international organisation which does not ensure an adequate level of data protection, we may only transfer your Information if appropriate safeguards have been implemented and on the condition that enforceable data subject rights and effective legal remedies for data subjects are available. The safeguards may be by way of EU Model Contract Clauses, binding corporate rules, approved code of conduct or approved certification mechanism. If you require any further information in this regard, please contact [email protected].
ANONYMOUS DATA: We may create anonymous records from your Information by excluding all data from which you may be identified or contacted. We may use such anonymised data for our reasonable business purposes (including but not limited to research and develop our Site and our business).
YOUR RIGHTS: You have a number of rights as a data subject as summarised belo:
You can exercise these right by contacting us at [email protected] and/or by following our online account procedures. We shall respond to your requests without undue delay and in any event within one month unless we need to extend such period by up to two further months in specific circumstances. Please note that if you delete or restrict your account or required Information, this may prevent you from making full use of our Site.
SECURITY: Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, including people who work for us.
The transmission of you Information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to or from our Site; any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorised access.
LAST UPDATED JANUARY 2024